FRONT OFFICE SOLUTIONS

Looking at standards, routines and daily tasks to make this a more improved, efficient, and productive department. To share how to improve guest service delivery and in the setting analyze, observe, suggest, and do training on the findings. This is for a bit longer to make sure that what is found and trained is actually practiced accordingly for the best result. 

On the job training with role-play techniques to get the team members to experience the outcome of different service deliveries and work on those that give the best outcome.